Welcome to Dardi Munwurro
Family Violence Services
| Organisation | Contact details | Description |
| Emergency services | 000 (Triple Zero) | Emergency for fire, police, ambulance |
| Black Dog Institute | https://www.blackdoginstitute.org.au/ | Social and emotional wellbeing resources for First Nations people. |
| Child protection | North Division intake: 1300 664 977 South Division intake: 1300 655 795 East Division intake: 1300 360 391 West Division intake – metropolitan: 1300 664 977 West Division intake – rural and regional: 1800 075 599 After-hours call 13 12 78 (5pm to 9am, Monday to Friday, 24 hours on weekends and public holidays) | To report children and young people whose safety is at risk. |
| Djirra | 1800 105 303 (9am to 5pm, Monday to Friday) | Telephone counselling service for Aboriginal people who are experiencing or have experienced family violence. |
| (9am to 5pm, Monday to Thursday, 9am to 4pm Friday) | Refuge accommodation and specialist family violence services to Aboriginal women and their children. EMH welcomes lesbian, gay, bisexual, trans and gender diverse, non-binary, sistergirls, brotherboys, intersex and two spirit queer folk who identify as women or feel comfortable accessing a women’s service. |
yarnsafe
Youth (12-25 years) |
phone 1800 650 890
| headspace is your space to yarn safe. headspace can help you or a friend with any problems you have with; physical health, mental health and wellbeing, drugs and alcohol, work, school and study. |
| Kids Help Line | (24 hours a day, 7 days a week) | Private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. |
| Lifeline | 13 11 14 | Lifeline is Australia’s leading suicide prevention service. We are a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support. |
| Brother-to-Brother | 24/7 First Nation’s Mens referral line | Family violence/relationships/parenting |
MensLine Australia
| (24 hours a day, 7 days a week) | Telephone and online counselling service for men with emotional health and relationship concerns. |
Men’s Referral Service | (8am to 9pm, Monday to Friday and 9am to 5pm, Saturday and Sunday) | Free, confidential expert support for people at risk of using family violence. |
| NURSE-ON-CALL | 1300 60 60 24 (24 hours a day, 7 days a week) | NURSE-ON-CALL is a telephone helpline that provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week. |
| 13YARN | 13 92 76 Free and confidential service available 24/7 from any mobile or pay phone |
13YARN is run by Aboriginal and Torres Strait Islander people who are Crisis Supporters for you to yarn to
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| The Orange Door | See webpage “Find a service near you” | The Orange Door provides help and support for family violence, as well to as families in need of support with the wellbeing and development of children. People who identify as Aboriginal and/or Torres Strait Islander can choose to be supported by an Aboriginal worker at The Orange Door or be referred to an Aboriginal service. |
| Rainbow Door | 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) | Rainbow Door provides free specialist advice to LGBTIQ+ people and their friends and families. |
| 1800 015 188 web chat support service available 9am to midnight, Monday to Friday | Victoria’s 24/7 family violence response centre for confidential crisis support, information and accommodation. |
Victorian Aboriginal Child Care Agency (VACCA)
| (9am to 5pm, Monday to Friday) | State-wide support service for Aboriginal children and families |
| Victoria Police Assistance line (non-emergency) | open 24 hours If you are in immediate danger or it’s an emergency, call Triple Zero (000). | You can report non-urgent crimes or events 24 hours a day, seven days a week through our Police Assistance Line and Online Reporting service.
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| 1800RESPECT | 1800 727 732 free, 24 hours a day, 7 days a week | 1800RESPECT is available to support people impacted by domestic, family or sexual violence. |
| 1800 959 563 (24 hours a day, 7 days a week) | Telephone crisis line for Aboriginal people and families who need to have a yarn with someone about their wellbeing |