Share your experience
You can speak with a staff member or contact the office. Explain what happened and the outcome you would like. Ask for help to give feedback if you need it.
What happens next
- Your feedback or complaint is received and recorded.
- The team acknowledges it and considers the issue.
- The team works towards a resolution and communicates the outcome.
Anonymous complaints can be considered, although this may limit investigation or a response. If an issue remains unresolved, ask about external review options.
Feedback document
The feedback document includes a form. Speak with Dardi about the current process and a safe way to return it. This website does not accept online complaint submissions.
Read the feedback document (PDF)
