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Explore Dardi support and other services. Contact the provider to check current availability and eligibility.
Explore Dardi programs
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Call 000 if there is immediate danger. Aboriginal men can call Brother to Brother on 1800 435 799.
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Aboriginal community support
13YARN
Crisis support with Aboriginal and Torres Strait Islander crisis supporters.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Aboriginal Community Elders Services (ACES)
Residential care, social support, outreach and wellbeing programs for Aboriginal Elders.
Access: Assessment applies to care programs. Ask about the relevant care or community support service.
Aboriginal Housing Victoria
Affordable housing and tenancy support for eligible Aboriginal and Torres Strait Islander Victorians.
Access: Housing eligibility and allocation apply; this is not an emergency accommodation booking line.
Aboriginal Quitline
Support from Aboriginal and Torres Strait Islander counsellors to help mob quit smoking or vaping.
Access: Ask specifically for an Aboriginal or Torres Strait Islander counsellor.
Aborigines Advancement League
Community advocacy, referrals and cultural connection for Aboriginal people and families in Melbourne.
Access: Contact the League to discuss the relevant program and eligibility. This is an organisation contact, rather than a crisis line. Public location: 2 Watt Street, Thornbury VIC 3071.
Albury Wodonga Aboriginal Health Service (AWAHS)
Primary healthcare and wellbeing support for Aboriginal and Torres Strait Islander people and their families in the Albury–Wodonga region.
Access: Call to discuss the right clinic and appointments. Wodonga: 02 6067 2286; Albury/Glenroy: 02 6040 1200. Local service availability applies.
Ballarat and District Aboriginal Co-operative (BADAC)
Health, welfare and community programs with priority for the local Aboriginal community.
Access: Services are open to the public with priority for members; check individual program access.
Barrbunin Beek Aboriginal Gathering Place
A community gathering place for Aboriginal people to connect, share culture and take part in local activities in Melbourne’s north-east.
Access: Use the published email or website for program details. No current direct phone was verified. Do not describe it as a clinical service. Public location: 55 Catalina Street, Heidelberg West VIC 3081.
Bendigo and District Aboriginal Co-operative (BDAC)
Health, wellbeing and family support for Aboriginal and Torres Strait Islander communities.
Access: Contact BDAC for service availability and appointments.
Boorndawan Willam Aboriginal Healing Service
Family violence and trauma-informed healing support for Aboriginal individuals and families.
Access: Contact intake to confirm eligibility and current availability.
Bubup Wilam Aboriginal Child and Family Centre
Early years learning and child and family support grounded in Aboriginal culture and identity.
Access: Contact the early years team about enrolment, current health supports and eligibility.
Budja Budja Aboriginal Co-operative
Medical care and social and emotional wellbeing support for Aboriginal people and the wider community.
Access: Halls Gap shown; Ararat clinic: 03 5352 6700.
Bunjilwarra Residential Rehabilitation
Residential alcohol and drug treatment, healing and cultural support for Aboriginal young people aged 16–25.
Access: Voluntary program with intake assessment. Contact intake about referrals, readiness, eligibility and places.
Casey Aboriginal Gathering Place
Cultural activities, community groups and connections for Aboriginal and Torres Strait Islander people and families in Casey.
Access: Phone or email for current activities, groups and attendance arrangements. Public location: 20 Agonis Street, Doveton VIC 3177.
Connecting Home
Wrap-around support for Stolen Generations survivors and families on their healing journeys.
Access: Ask about case management, disability supports and referrals for counselling, housing and cultural connection.
Dandenong and District Aborigines Co-operative Ltd (DDACL)
Aboriginal health, social and emotional wellbeing, family and community support.
Access: Ask for Bunurong Aboriginal Health Service for GP appointments; registration required.
Derrimut Weelam Gathering Place
A place for Aboriginal and Torres Strait Islander community members to connect through culture, activities and shared community experiences.
Access: Email the gathering place for current activities and attendance details. No current direct phone was verified. The unusual three-r spelling in the email is as published by Council. Public location: Mordialloc Life Saving Club, 199 Beach Road, Mordialloc VIC 3195.
Dhauwurd-Wurrung Elderly and Community Health Service (DWECH)
Health, social and emotional wellbeing and community care for Aboriginal people.
Access: This contact is for community and home care; confirm the clinic contact when booking.
Djirra
Family violence, legal and practical support for Aboriginal women and their children.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Elizabeth Morgan House (EMH)
Family violence support, counselling and refuge for Aboriginal women and children.
Access: Support line: 24/7. Office: Mon–Thu 9am–5pm; Fri 9am–4pm. Confirm the relevant service and intake pathway.
First Peoples' Health and Wellbeing
Culturally safe general practice, mental health and allied health for Aboriginal people and families.
Access: Call to book and confirm the most suitable clinic.
Gippsland and East Gippsland Aboriginal Co-operative (GEGAC)
Medical, dental, early years and community services for Aboriginal people and families.
Access: Administration shown; medical reception: 03 5150 0760.
Goolum Goolum Aboriginal Co-operative
Health, wellbeing, family and community support for Aboriginal people in the Wimmera.
Access: General contact shown; clinic numbers differ within the provider page, so confirm medical bookings directly.
Gunditjmara Aboriginal Cooperative
Primary health care and family and community services for Aboriginal people.
Access: Main office shown; health clinic: 03 5564 3344.
headspace yarnsafe
Mental health and wellbeing information for First Nations young people.
Access: The phone contact is eheadspace. Yarnsafe provides First Nations youth wellbeing information; check current counselling hours and access with headspace.
Hearing Australia - First Nations Support Line
Ear and hearing health advice and service navigation for First Nations people and those supporting them.
Access: Support line is free; eligibility for funded assessments and devices differs.
Kirrae Health Service
Physical, mental and emotional health services for the Framlingham Aboriginal community and surrounds.
Access: Contact the service for clinic and community program access.
Kirrip Aboriginal Corporation
Counselling, food relief and community programs that support Aboriginal families, Elders and young people in Melton.
Access: Contact the service about counselling, foodbank access, groups and current program times. Public location: 26 Exford Road, Melton South VIC 3338.
Koling wada-ngal - Wunggurrwil Dhurrung Centre
Aboriginal community programs and cultural connection at the Wunggurrwil Dhurrung Centre in Wyndham Vale.
Access: Contact the Aboriginal community space about programs and participation. The wider building also houses other community and family services. Public location: 19 Communal Road, Wyndham Vale VIC 3024.
Koori Maternity Services
Culturally safe pregnancy and early postnatal care for Aboriginal women, babies and families.
Access: A pathway to local maternity providers, not a single statewide booking service; existing ACCO listings may offer this program.
Koorie Heritage Trust - Koorie Family History Service
Confidential family history research and referrals to help Victorian Koorie people reconnect with family and culture.
Access: Prioritises Stolen Generations survivors and families; application process applies.
Lake Tyers Health and Children's Services
Holistic health and community care for Aboriginal people at Lake Tyers Aboriginal Trust.
Access: Government listing used because the provider website returned no readable text; confirm current intake arrangements.
Lakes Entrance Aboriginal Health Association (LEAHA)
Community controlled health and wellbeing support for Aboriginal people in and around Lakes Entrance.
Access: Contact the clinic about appointments and intake. The service information link opens the Victorian Government listing.
Link-Up Victoria (VACCA)
Family tracing and reunion support for Stolen Generations survivors reconnecting with family, culture and Country.
Access: A distinct VACCA program; VACCA is already in the saved directory. Link this program rather than duplicate its general record.
Mallee District Aboriginal Services (MDAS)
Health, counselling, family and community services for Aboriginal people in the Mallee.
Access: Use the local office or clinic; service eligibility varies.
Medicare Indigenous Access Line
Help with Medicare services and payments for Aboriginal and Torres Strait Islander people.
Access: Ask for help with Medicare access and related services.
Mob Strong Debt Help
Free legal advice and financial counselling about debt, banking and insurance for First Nations people.
Access: For Aboriginal and Torres Strait Islander people; contact directly for advice and eligibility.
Moogji Aboriginal Council
Community controlled health and support services for Aboriginal communities in East Gippsland.
Access: Contact the clinic for appointments and available community services.
Mullum Mullum Aboriginal Gathering Place
Community groups, cultural activities and food relief that support Aboriginal people and families in Melbourne’s eastern suburbs.
Access: Ask about current groups, food relief and participation. List as community and cultural support; clinical counselling was not established in this review. Public location: 3 Croydon Way, Croydon VIC 3136.
Mungabareena Aboriginal Corporation
Community health, social and emotional wellbeing, family and cultural support for Aboriginal people.
Access: Wodonga uses an 02 area code; confirm the catchment for each program.
Murray Valley Aboriginal Co-operative
Health, early learning, aged care, housing and community programs for Aboriginal people.
Access: General office shown; confirm the appropriate clinic or program contact.
Nairm Marr Djambana
An Aboriginal gathering place offering cultural connection, community activities and support for families and Elders in Frankston.
Access: Phone or use the website contact form to ask about current activities and access. Public location: 32 Nursery Avenue, Frankston VIC 3199.
Ngwala Willumbong Aboriginal Corporation
Alcohol and drug recovery, housing, family violence and community support for Aboriginal people.
Access: Contact intake for the relevant program; residential services require assessment.
Njernda Aboriginal Corporation
Health, wellbeing, family, Elders and youth support grounded in Aboriginal community and culture.
Access: General contact shown; use the contact page for individual services.
Oonah Health and Community Services Aboriginal Corporation
Health, wellbeing and community programs for Aboriginal and Torres Strait Islander people and families.
Access: Ask intake about the appropriate program and site.
Ramahyuck District Aboriginal Corporation
Health, social and emotional wellbeing, maternity and family services for Aboriginal families.
Access: Head office shown; Sale medical clinic: 03 5144 6511; Morwell: 03 5136 5128.
Rumbalara Aboriginal Co-operative
Health, family, housing, justice and Elders services for the local Aboriginal community.
Access: General reception shown; medical appointments: 03 5820 0035.
Services Australia - Indigenous Call Centre
Help with Centrelink payments and services for Aboriginal and Torres Strait Islander people.
Access: Government benefits support, not financial counselling. Confirm hours on the current contact page.
Victorian Aboriginal Child Care Agency (VACCA)
Cultural, family and community support for Aboriginal children and families.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Victorian Aboriginal Community Services Association Ltd (VACSAL)
Community, family, youth, housing and men's support programs for Aboriginal Victorians.
Access: Check the location and intake arrangements for each program.
Victorian Aboriginal Health Service (VAHS)
Medical, dental and wellbeing care for Aboriginal and Torres Strait Islander people and families.
Access: Contact the relevant clinic for appointments.
Victorian Aboriginal Legal Service (VALS)
Legal help and community justice support for Aboriginal and Torres Strait Islander people.
Access: Ask about eligibility and the relevant legal team.
Viney Morgan Aboriginal Medical Service - Cummeragunja
Medical and community health care for the Cummeragunja Aboriginal community and surrounding Murray border area.
Access: Call for appointments, eligibility and available services. Website link is a NSW Government service profile, rather than a verified provider-owned website. Public location: 10 Tongala Avenue, Cummeragunja/Moama NSW 2731.
Wathaurong Aboriginal Co-operative
Health, social and emotional wellbeing, family, housing and community support.
Access: General reception shown; ask for the relevant service.
WellMob
Online social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander people.
Access: A resource library, not a counselling or crisis service.
William T Onus Hostel - Aboriginal Hostels Limited
Short-term accommodation and meals in Melbourne for Aboriginal and Torres Strait Islander people needing a place to stay away from home.
Access: Fees apply and must be paid in advance. Contact the hostel about eligibility, room availability and bookings. An online enquiry is not a booking. Public location: 75 Westgarth Street, Northcote VIC 3070.
Willum Warrain Aboriginal Gathering Place
Cultural programs, community connection and food relief for Aboriginal people and their families on the Mornington Peninsula.
Access: Office mobile shown on the provider website; cultural programs: 0475 078 041. Ask about current groups and food pantry eligibility. Public location: 10C Pound Road, Hastings VIC 3915.
Winda-Mara Aboriginal Corporation
Health care, social and emotional wellbeing and family support for Aboriginal communities.
Access: Main office shown; Heywood medical bookings: 03 5527 0060; Hamilton: 03 5527 0090.
Worn Gundidj - wellbeing and disability support
Aboriginal-led wellbeing, disability and skills support for people in south-west Victoria.
Access: Supports Aboriginal and non-Aboriginal participants. Ask about program availability, referral requirements and funding; NDIS services may require plan funding. Public location: 1–3 Rooneys Road, Warrnambool VIC 3280.
Yappera Children's Service
Culturally grounded early education, health and wellbeing programs for Aboriginal children and families.
Access: Enrolment criteria include Aboriginal or Torres Strait Islander children aged 6 months–5 years; check places and fees.
Yarning Safe N Strong
Culturally safe counselling for Aboriginal and Torres Strait Islander wellbeing.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Other support services
1800 My Options
Confidential information and referrals for contraception, abortion, pregnancy options counselling and sexual health in Victoria.
Access: Monday–Friday 9am–5pm, excluding public holidays. Information and referral service; costs and eligibility for referred clinical services vary.
1800RESPECT
Counselling and support for domestic, family and sexual violence.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Ask Izzy
Find local food, housing, health, money and other community support services.
Access: A directory, not a direct aid provider; availability and eligibility vary by listed service.
Asthma Australia - 1800 ASTHMA
Information and support from asthma educators to help people manage asthma.
Access: Free information and support; press 1 for asthma educators. Not an emergency response line.
Beyond Blue Support Service
Brief counselling and support to help people manage distress and find further mental health care.
Access: Free counselling; local call costs may apply.
Black Dog Institute
Mental health information and tools informed by research.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Blue Knot Helpline
Brief trauma-informed counselling, information and referrals for adults affected by childhood trauma, and the people supporting them.
Access: Select option 1. Open 9am–5pm AEST/AEDT every day, including public holidays. Brief support rather than ongoing therapy; not a crisis service.
BreastScreen Victoria
Free breast screening for eligible people through Victorian screening locations.
Access: Check age and screening eligibility; screening is for people without breast symptoms.
Butterfly National Helpline
Counselling and support for anyone concerned about eating disorders or body image.
Access: Free support; not medical or crisis care. Closed on national public holidays.
Cancer Council Victoria - Cancer Support
Cancer information and support for people affected by cancer and those caring for them.
Access: Ask about nurse support, practical assistance and available programs.
Carer Gateway
Free emotional and practical support, counselling and respite pathways for unpaid carers.
Access: Carer eligibility applies; emergency respite arrangements differ from general contact hours.
Carers Victoria
Advice, information, connections and programs for unpaid carers in Victoria.
Access: Distinct state advisory and community services; Carer Gateway is a separate national entry point.
CASA House
Specialist counselling, advocacy and support for victim survivors of sexual assault.
Access: Counselling intake number shown; free service. Crisis support has a separate number.
cohealth
Medical, dental, counselling, allied health and social support, including dedicated Aboriginal health programs.
Access: Number shown is for allied health and counselling; GP and dental contacts differ by location.
Counselling Online
Free confidential online counselling for people affected by alcohol or other drug use.
Access: National digital service; Victoria's phone pathway is DirectLine, already listed separately.
Dads Group
Peer connection and parenting support for fathers and father figures.
Access: Check local groups and current online options; a peer connection service, not counselling.
Diabetes Victoria
Diabetes information, education and support for people living with diabetes and their families.
Access: Diabetes Victoria general service number shown; NDSS Helpline is 1800 637 700.
DirectLine
Confidential alcohol and drug counselling, information and treatment referrals in Victoria.
Access: Free counselling and referral; treatment access is assessed separately.
Disability Gateway
Information and help finding disability services and support for people with disability, their families and carers.
Access: Monday–Friday 8am–8pm AEST/AEDT. Available beyond NDIS participants. Provides information and connections, rather than approving funding.
DPV Health
Medical, allied health, dental, mental health and Aboriginal health programs.
Access: Book or enquire through reception; fees, eligibility and service catchments vary.
Drummond Street Services
Counselling and family support for individuals, children, young people and diverse families.
Access: Ask intake about the relevant program and catchment.
Each
Health, mental health, counselling, family and social support programs.
Access: Use the service finder for local programs; fees, age limits and referrals vary.
Eating Disorders Victoria
Information, peer support and clinical support options for people affected by eating disorders.
Access: EDV Hub is the entry point; eligibility differs across clinical, peer and education programs.
Family Drug Support Australia
Information, peer support and groups for families affected by alcohol and other drug use.
Access: Support for family members and friends; not a treatment intake line.
Family Relationship Advice Line
Information and referrals about family relationships, separation and parenting arrangements.
Access: Advice and referrals; check current operating hours.
ForWhen
Help navigating mental health services during pregnancy and the first year after birth.
Access: For expecting and new parents and carers, family members and professionals; navigation rather than ongoing counselling.
Foundation House - Victorian Foundation for Survivors of Torture
Counselling and support for people from refugee backgrounds affected by torture and traumatic experiences.
Access: Referrals are assessed; check eligibility and consent requirements. This is the Victorian refugee service.
Frontyard Youth Services
Housing, health and practical support for young people aged 12–24 who are experiencing or at risk of homelessness.
Access: Ask about drop-in services and eligibility for individual programs. Alternate phone: 03 9977 0077. Accommodation availability is assessed; the general intake line is not described here as 24/7.
Gambler's Help
Free confidential counselling and support for people affected by their own or someone else's gambling.
Access: The national helpline connects callers with local support. Ask about current Victorian services.
Haven Home Safe
Housing assistance and support for people experiencing homelessness or housing stress across parts of Victoria.
Access: General phone enquiries Monday–Friday 9am–5pm. Individual programs have catchments and eligibility requirements. Contact for assessment and the appropriate local office.
healthdirect Service Finder
Find doctors, pharmacies, hospitals and other health services by location and type of care.
Access: A service finder, not an appointment booking guarantee. Fees and eligibility belong to each listed provider.
Heart Foundation Walking
Walking groups and online walking plans to support movement, heart health and social connection.
Access: A wellbeing and activity program, not a clinical advice helpline.
Holstep Health
Community health, allied health, wellbeing and family support across northern Melbourne service areas.
Access: Current organisation formed from Banyule Community Health and Merri Health. West Heidelberg/Greensborough: 03 9450 2000.
inTouch Multicultural Centre Against Family Violence
Specialist family violence support for women and gender non-binary people from migrant and refugee backgrounds.
Access: Self-referral available; access depends on eligibility and capacity.
IPC Health
Medical, dental, mental health and family support for communities in Melbourne's west.
Access: Check service-specific eligibility, fees, referrals and location.
Kids Help Line
Phone and online counselling for children and young people.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Launch Housing - local homelessness access points
Housing assessments, advice and referrals for people experiencing or at risk of homelessness in supported Melbourne catchments.
Access: Listed number is the Richmond/Yarra access point. Cheltenham: 03 9556 5777. Contact the relevant access point about catchment and assessment; immediate accommodation is not guaranteed. Public location: Yarra access point: 54–56 Bridge Road, Richmond VIC 3121.
Lifeline
Crisis support for people feeling overwhelmed or having difficulty coping.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Maternal and Child Health Line (Victoria)
Advice and support from maternal and child health nurses for families with young children.
Access: For families with children from birth to school age.
Medicare Mental Health
Help finding mental health support, local services and digital resources suited to your needs.
Access: Phone service connects people with care; centre availability varies by location.
Melbourne Sexual Health Centre
Specialist sexual health assessment, testing and treatment.
Access: Appointment-only after telephone triage. Book before visiting.
Men's Referral Service (No to Violence)
Counselling and referrals for men who use family violence and want to change.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
MensLine Australia
Telephone and online counselling for men’s mental health and relationships.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Mental Health and Wellbeing Locals
Free local mental health and wellbeing support for adults, including people with co-occurring substance use concerns.
Access: Generally age 26+; no GP referral or Medicare card required. Use the location-specific phone on the website.
Mind Australia
Community mental health, recovery and psychosocial support for people and their families.
Access: Mind Connect provides service information; referral, catchment and funding requirements vary.
MindSpot
Free digital psychological assessment and treatment for adults experiencing anxiety, depression or stress.
Access: Check assessment and treatment eligibility; not a crisis service.
Monash Health - Community Support Options
Help for older people to maintain health, independence, housing and connections in their community.
Access: For older people within the listed municipalities; contact the team about eligibility and referral.
MS Plus
Information, MS nurse advice and support for people with multiple sclerosis and their families.
Access: MS nurse information service is free and needs no referral; other services have different eligibility or funding.
Musculoskeletal Health Australia - B.A.M. Helpline
Information and support about back pain, arthritis and other musculoskeletal conditions.
Access: A callback service; request an interpreter if needed.
National Debt Helpline
Free financial counselling to help people understand and manage debt problems.
Access: For personal financial counselling; check phone and webchat hours separately.
NURSE-ON-CALL
Health advice from a registered nurse for people in Victoria.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Orange Sky Australia
Free laundry, friendly conversation and, at selected locations, showers for people experiencing homelessness or hardship.
Access: Use the online shift finder to check nearby locations and times. No booking or identification needed. Shower availability varies by shift. Online shift finder is the recommended contact route.
PANDA
Mental health information and support during pregnancy and early parenthood.
Access: Check the helpline page for current daily opening hours.
Pregnancy, Birth and Baby
Information and maternal child health nurse support from pregnancy through the preschool years.
Access: For parenting and pregnancy support; unwell callers may be transferred to nurse triage.
QLife
Anonymous peer support and referrals about sexuality, gender, bodies, feelings and relationships.
Access: Free peer support; final calls by 8:40pm. Hours changed from older midnight listings.
Queen Elizabeth Centre (QEC)
Early parenting support with sleep, settling, feeding, child behaviour and family confidence.
Access: Supports families with children from newborn to their fourth birthday; self-referral or professional referral followed by assessment.
Rainbow Door
Information, peer support and referrals for LGBTIQA+ Victorians and their families.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Raising Children Network
Evidence-based online information on child development, parenting, health and family wellbeing.
Access: Online information about parenting and child development. This service does not provide live counselling.
ReachOut
Online mental health information and support options for young people and their parents and carers.
Access: Eligibility and hours differ across peer support and other programs.
Relationships Australia Victoria
Counselling, family support and relationship services for individuals, couples and families.
Access: Use the nearest centre's direct number. Fees, eligibility and referral requirements vary; not a crisis service.
Sacred Heart Mission
Meals, practical assistance and connections to housing and wellbeing support for people experiencing homelessness or hardship.
Access: General reception: Monday–Friday 8:30am–4:30pm. Dining Hall meals run daily at set times; check the website. Housing and other programs have separate access arrangements. Public location: Dining Hall: 87 Grey Street, St Kilda VIC 3182.
Safe Steps
Family violence crisis support, safety planning and accommodation pathways.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
SANE
Digital and telehealth support for complex mental health issues, trauma, and families and carers.
Access: The contact number is for service enquiries. Ask about the relevant program, eligibility and current support options.
Sexual Assault Crisis Line (Victoria)
Counselling, crisis support and advocacy for people affected by sexual violence.
Access: 24/7 counselling number shown; recent assault/after-hours professional crisis pathway: 1800 577 011.
Sexual Health Victoria
Sexual and reproductive health care, contraception services and information.
Access: Book with the clinic; fees and eligibility vary by service.
SHARC - Family Drug and Gambling Help
Practical help and peer support for families and friends affected by someone's drinking, drug use or gambling.
Access: Ask about family programs and current group availability.
St Mary's House of Welcome
Meals, showers, material aid and social support for people experiencing homelessness, poverty or isolation in Fitzroy.
Access: Contact the service or check current meal and drop-in times. Not open continuously; individual activities have their own schedules. Public location: 165–169 Brunswick Street, Fitzroy VIC 3065.
Sunraysia Community Health Services
Community health and wellbeing services for people in Mildura and surrounding areas.
Access: Main reception shown; dental and youth services have separate contacts. Service access and fees vary.
Tenants Victoria
Rental information, legal assistance pathways and support for Victorian renters.
Access: Select rental type on the contact page for the correct service; eligibility and capacity vary.
The Orange Door
Support for family violence and the care and wellbeing of children and young people.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
The Salvation Army - Doorways crisis relief
Practical assistance and support to help people in financial hardship meet essential needs and connect with further help.
Access: Victorian crisis relief contact. Call to discuss assessment and available assistance; specific aid is not guaranteed.
The Sexual Assault and Family Violence Centre
Specialist support for people affected by sexual assault and family violence.
Access: Geelong office contact; for Wimmera call 03 5381 1211. Check office opening hours before calling.
THIS WAY UP
Structured online programs teaching skills for anxiety, depression and other mental health concerns.
Access: Some programs have fees; programs can be free when prescribed by a health professional. Self-help has no live clinical support.
Tweddle Child and Family Health Service
Support with sleep, settling, feeding, attachment and the transition to parenting.
Access: Self-referral available; program eligibility, assessment and capacity apply.
Victims of Crime Helpline
Help understanding rights and connecting with support after a crime.
Access: Text option: 0427 767 891; confirm current phone and text hours.
Victoria Legal Aid
Legal information, advice and help with issues including family violence, family law and housing.
Access: Eligibility applies to some advice and representation; interpreters available.
Victoria Police Assistance Line
Non-urgent police assistance and reporting for incidents that have already happened.
Access: Contact the provider to confirm current availability, eligibility and access arrangements.
Victorian homelessness assistance line
Help connecting with local homelessness and crisis accommodation services.
Access: Assessment and local availability apply; a call does not guarantee an accommodation place.
Victorian Virtual Emergency Department
Free online emergency care for non-life-threatening illness or injury while you are in Victoria.
Access: Register online for non-life-threatening illness or injury. Call 000 in a life-threatening emergency.
Vinnies Victoria - welfare assistance
Food, material assistance and help with everyday needs for people experiencing hardship in Victoria.
Access: Call to request assistance. Eligibility, assessment and local resources affect what can be offered.
WIRE
Information, support and referrals for women and gender diverse people facing family, money or housing difficulties.
Access: Check current support line hours and appointment options.
YSAS - youth alcohol and drug support
Alcohol and drug treatment, advice and practical support for young people and their families in Victoria.
Access: The listed number is YoDAA, the youth alcohol and drug advice and referral entry point, Monday–Friday 9am–5pm. YSAS general enquiries: 03 9415 8881. Treatment access depends on assessment and program.
Child protection contacts
Child protection contact arrangements vary by area and time of day. Use the Victorian Government’s current information to identify the appropriate contact.
Victorian child protection informationHelp finding the right pathway
Contact the provider to check current availability, opening hours and access requirements. Dardi can help you discuss a support pathway.
Contact Dardi